Collective Bargaining Agreement between Passport Services &
NFFE Local 1998

(CFC # 11195)

Guide Dogs of America
(CFC # 11873)

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Deal Reached on Duty Officer Proposals

June 29, 2017:  Local 1998 and Passport Services reached agreement on provisions concerning SSN issues and duty officer cases.  The proposals had originally been offered in reaction to FAM updates in 2015, but a dispute over their negotiability kept them in limbo until two FLRA decisions late last year.


Overtime Denied due to "Poor Performance" Challenged

June 23 2017:  Local 1998 filed a grievance concerning dozens of employees whose work was subjected to increased audit.  The alleged performance deficiencies disqualified them from working overtime.  The unprecedented number of increased audits started in April, but the Agency provided no notice about any changes to the performance system.


Arbitration will Determine Hiring Vacancy Window

June 21, 2017:  A hearing occurred at NFFE Headquarters to resolve a grievance.  Local 1998 asserts that the Agency has violated contract language that gives employees three weeks to apply for job vacancies.


New Details Emerge about Probation Discrepancies

May 28, 2017:  Local 1998 questioned the probationary periods for new employees.  Early in 2017, the Agency reported, OPM advised that two-year probations were not necessary for Recent Grad hires, and the Agency applied the change going forward.  However, an employee hired one week might have a two-year probationary period, while an employee the next would have a one year probation.  The Union requested the change apply retroactively.


Local 1998 Racks Up Another Recruiting Award

May 3, 2017:  For the third month in a row, Local 1998 placed among the top three NFFE locals in its membership recruiting efforts.


Government Employees Conference Set for 2017

April 26, 2017:  The International Association of Machinists announced its first Government Employees Conference, scheduled to coincide with the 100th anniversary of NFFE.  Open to all members, the conference is take place September 17 - 21 in Las Vegas.


Employees Local 1998 Takes 2nd Place for Recruiting

April 4 2017  NFFE announced the winners of its monthly organizing awards.  Local 1998 had the second highest number of membership sign-ups for the month of March.


$110 K Settlement Brings an End to Awards Dispute

March 21, 2017:  Arbitration was averted by an 11th-hour settlement that resolved longstanding awards disagreements.  The Agency and Union worked together to arrive at a system for splitting up future awards dollars between managers and employees. The Union will decide how to distribute approximately $110.000 to bring past awards distributions in line with the agreed-upon 55% for 2015/2016.


Houston Officers Conclude Seating Negotiations

March 7, 2017:  A mediation session brought bargaining over employee seating to a close.  Local Union officers were able to find common ground with Houston Management in the resulting agreement.


Local 1998 Reels in Top Organizing Honors

March 4, 2017:  Local 1998 scored high amongst NFFE locals for the number of new members signed up.  Owing to a strong result at the CPC FLSA distribution event, the local also scored the third biggest percentage increase in membership for the month of February.


Parties Work Together to Settle Grievance at Mediation

February 23, 2017:  Union and Management met at mediation to resolve disagreements on the implementation of a sign-in system.  The agreement reached eliminates redundant steps to sign up overtime, as well as reaffirms that all employees subjected to the manual sign-in procedures receive 45 minutes per week to perform them.


Personal Cell Phones Return to Employees' Control

February 17, 2017:  The cases for employee cell phones began arriving at some passport offices this week.  Due to the agreement last December, employees regain the ability to keep their personal electronic devices with them, as long as the devices are silenced and kept in the clear containers.


Union and Management Return to Contract Discussions

  February 8, 2017:  The bargaining teams for Union and Management met with Mediator Randy Mayhew this week.  .Having agreed that most provisions still in dispute will return to the existing language, the parties worked to finalize that wording, as well as offer ideas on how to resolve the remaining seven contract articles in dispute.


Union Disputes Arbitrary Overtime Ceiling

January 31, 2017:  Chief Steward Gil Yap filed a grievance, objecting to the Agency's imposition of a 20-hour weekly ceiling on employee overtime.  The change affects those are used to working higher amounts, of hours as well as those who will be tasked with more mandatory overtime in order to make up for the resulting lower number of hours worked.


Agreement Reached on prior 7 FAM 1340 Revisions

January 25, 2017:  Union and Management reached agreement on provisions relating to changes to the Foreign Affairs Manual.  Some of the proposals were made as far back as 2014, then were held up by a dispute over whether the Agency still had an obligation to negotiate them.  A 2016 settlement opened the door for resumed negotiations.


Local Officer Election Results Announced

December 28, 2016:  Local 1998's Election Committee announced the results of officer voting.  With the exception of promoted VP James Lensen-Callas, the 2016 national officer lineup had little turnover.  The new three-year term begins January, 2017.


Cell Phone Ban Dispute Concludes with Agreement

December 12, 2016:  Management and the Union resolved their differences over a ban on cell phones in the workplace.  Employees will be able to view incoming cell phone content and plug headphones into the phones, but will be required to keep them locked in clear cases.



Officers from Houston, San Juan, Portsmouth and Seattle take part in collective bargaining training


Secretary Treasurer Amanda Booher leads a bargaining simulation

Bargaining to settle arbitration procedures

Union and Management meet in a hotel lobby to hammer out a deal on arbitration procedures.



Winpisinger Center

NFFE 1998 officers from San Diego, Detroit, Connecticut and Tucson attend Collective Bargaining Course


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